Website Policy
Terms & Conditions - Shesh Forever
By accessing and using our website, you agree to comply with our terms and conditions. These terms apply to all visitors, users, and customers of sheshforever.com, operated by Snesh Enterprise.
1. User Obligations
- You must be at least 18 years of age to use this website.
- You agree to provide accurate and complete information when placing orders.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any misuse, fraudulent activity, or violation of these terms may result in account suspension.
2. Intellectual Property Rights
- All content on this website including images, logos, text, and design is the property of Snesh Enterprise (Shesh Forever).
- You may not copy, reproduce, distribute, or use any content without prior written permission.
- The brand name "Shesh Forever" and logo are trademarks of Snesh Enterprise.
3. Products
- We sell women's fashion outfits, sarees, and related products.
- Product images may slightly differ from the actual product due to lighting and screen settings.
- We reserve the right to modify, discontinue, or update any product without prior notice.
4. Orders
- Order processing will begin after order confirmation.
- We reserve the right to cancel any suspicious, fraudulent, or incorrectly priced orders.
- You will receive an email/SMS confirmation upon successful order placement.
5. Payments
- All payments are securely processed through Razorpay.
- We accept UPI, Net Banking, Credit/Debit Cards, and Wallets.
- Orders will be confirmed only after successful payment.
- Snesh Enterprise is not liable for any payment failures due to bank or network issues.
6. Shipping
- Orders are usually delivered within 10–12 business days.
- Delivery time may vary depending on the location and courier availability.
- We are not responsible for delays caused by courier partners or natural events.
7. Exchange Policy
- We offer exchange only for damaged or incorrect products.
- Customers must report the issue within 2 days of delivery with photo proof.
- Used, washed, or customer-damaged products will not be eligible for exchange.
- Return requests will not be accepted unless the product is defective.
8. Cancellation Policy
- Orders can be cancelled before shipment by contacting us.
- Once shipped, orders cannot be cancelled.
9. Refund Policy
- Refunds will only be processed in cases where exchange is not possible.
- Approved refunds will be processed within 5–7 business days to the original payment method.
- Razorpay refund timelines may apply depending on your bank.
10. Limitation of Liability
- Snesh Enterprise (Shesh Forever) shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability shall not exceed the amount paid by the customer for the specific order in question.
- We do not guarantee uninterrupted or error-free access to the website.
11. User-Generated Content
- Any reviews, comments, or content submitted by users must be accurate and non-offensive.
- We reserve the right to remove any content that violates our policies or applicable laws.
- By submitting content, you grant Snesh Enterprise a non-exclusive right to use it for promotional purposes.
12. Privacy
- Customer information will be kept secure and will not be sold or shared with unauthorized third parties.
- Please refer to our Privacy Policy for detailed information on data handling.
13. Governing Law & Compliance
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.
- We comply with all applicable Indian e-commerce regulations including the Consumer Protection (E-Commerce) Rules, 2020.
14. Changes to Terms
- Snesh Enterprise reserves the right to update these terms at any time without prior notice.
- Continued use of the website after changes implies acceptance of the updated terms.
15. Contact Information
For any questions or support, please contact us:
